Skip to main content
Header
Bit
August 11, 2023

sim card activate

  • August 11, 2023
  • 4 comentários
  • 506 visualizações

Hello! I have been using Nos since day one i got to portugal and after awhile i didn't charge it with money i tought i can prepay it in ATM  but it never did ,maybe i mistaken something in the process . What matters to me now is to get my sim card activated because it is important for me . I have already called that number they gave me in shop and whenever i enter the nif it says invalid !! I don't know what to do next since it's an important number that i never changed !   I hope someone will reach out to find a solution for this , it's been more than 2 weeks now trying to find out how to reactivate it.!

    4 Comentários

    João H.
    Gestor da comunidade
    August 11, 2023

    Hello @ayoub irhraz,

    Thank you for reaching out to us.

    After deactivation, we keep the number on a guard period of 6 month, in which is still possible for you to reactivate it and keep it. 

    Please tell us if you’re currently in Portugal.

    Thank you 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
    Kilobyte
    November 7, 2024

    Hello. @João H. i have the same issue, I am currently not in Portugal and my mobile number got deactivated today, can you help me.

    this number is very important to me.

    thank you.

    Kilobyte
    November 7, 2024

    @João H. here is my email address, ***********@gmail.com

    João H.
    Gestor da comunidade
    November 7, 2024

    Hello @Esther Oluchi saviour,

    Thank you for reaching out to us. We’ll assist you.

    Please send us a private message to the @Fórum profile with the mobile number you’re refering to.

    Thank you 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.