Hello! I have been using Nos since day one i got to portugal and after awhile i didn't charge it with money i tought i can prepay it in ATM but it never did ,maybe i mistaken something in the process . What matters to me now is to get my sim card activated because it is important for me . I have already called that number they gave me in shop and whenever i enter the nif it says invalid !! I don't know what to do next since it's an important number that i never changed ! I hope someone will reach out to find a solution for this , it's been more than 2 weeks now trying to find out how to reactivate it.!
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Hello
Thank you for reaching out to us.
After deactivation, we keep the number on a guard period of 6 month, in which is still possible for you to reactivate it and keep it.
Please tell us if you’re currently in Portugal.
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Hello.
this number is very important to me.
thank you.
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