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service reactivation

J

hi

 

 i am having my Nos number for several years, i am living in UK,  last i top up my Nos number 2022 and i top up on 24th june 2024 recently through online, but i am having not register with the network, payment went through my bank and online service provider said already NOS received my order, is it possible to reactivate my number ?  could you please how do i request a reactivation of my sim card from UK 

 

thanks

Joseph

2 Comentários

Jorge C
Super User
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  • Jorge CSuper User
  • Super User
  • July 2, 2024

Hello @JOSEPH CRUZ ROLAND APPOLINE,

After about 2 years the number should be inactive.

I suggest you check with your banking institution and cancel the payment.

Thank you.

João H.
João H.
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  • João H.Gestor da comunidade
  • Gestor da comunidade
  • July 3, 2024

Hello @JOSEPH CRUZ ROLAND APPOLINE,

Thank you for reaching out to us. We’ll assist on assisting you.

Please send us a private message to the @Fórum profile with the referenced cellphone number and PIN code.

Thank you

 

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