Hoping you are doing fine, I hate to bring this topics here. For my carelessness, I got my Sim canceled, I have contacted local shops to reactivate the sim that got canceled in first July. They gave me a number to call, I tried calling, whenever I entered the NIF, I got a response that doenst make any sense at all, my NIF is invalid, and even my number as well. I contacted the local shop for assistance they scheduled a call, I spoke to them according to their statement, my Sim should be start working by now and I even commited to subscribe a monthly plan with it. But still it didn't solve yet. My Sim has been used every where, it's very important for me to get back the number. I am willing to do anything to get back the number.
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Please tell us if the number is active in your App NOS or Área de Cliente NOS.
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