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NOS ARE SCAMMERS!

  • August 27, 2025
  • 3 comentários
  • 23 visualizações

Total scammers! 
I came to Portugal to learn the language. The dream of every countries economy to get people with pension from another country.
I went to a NOS Loja and signed up for mobile service.
I explicitly said I want no long term contract . They told me no problem and that I could cancel my contract anytime!
As I’m not fluent in Portuguese, they sold me a one year contract. Okay, I’ve been here for a year now. So far so good.
Then my previous partner went back to Canada. I wanted to cancel her contract and they said no chance as they extended it. So I negotiated to have the contract suspended for three month until my fiancée is coming to Portugal to live with me. Again, I explained that I initially insisted not to have a long term contract. They surreptitiously made an extension of TWO YEARS! Don’t go to NOS, nor MEO!!! Same shit on a different pile! They are criminals! Scammers of the worst kind. They are getting paid commissions and tell you one thing and then totally fk you over! Luckily I can reverse it and renegotiate. But the hassle is just not worth it! STAY AWAY FROM ANY NOS AND MEO SERVICE!!!

3 Comentários

Guimas
Super User
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  • Super User
  • August 27, 2025

Usually any contract you make has 2 years term, always check that on the contract


Thank you! Yes, though every time you change a tariff that you agree, they start a new 24 months period.

Hard to get out of and not enough transparency!

 


João H.
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  • Gestor da comunidade
  • August 28, 2025

Hello ​@Thomas Brandenberg.

Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration and inconvenience you’ve faced. We fully understand how important transparency is, especially when signing up for services in a new country, and we regret that your expectations were not met. We want to assure you that our goal is never to mislead our customers.

Thank you for bringing this to our attention. We value your trust and hope to restore your confidence in our service.

Sincerely,