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Kilobyte
August 28, 2026
Pergunta

"Need English Billing Support - From Canada"

Hello, I am locked out of my account and need an agent to private message me to resolve a serious and time-sensitive billing error.

12 Comentários

Kilobyte
September 2, 2026

Hi Rafaela, 

I private messaged the Forum profile 2 days ago, with no response yet. Let me know if that’s normal and I should wait a few more days. Thank you,

Victoria 

Rafaela F.
Gestor da comunidade
September 2, 2026

Hello ​@Victoria B,

We apologize for the delay. All messages are answered in the order they are received. We are reviewing your message and will respond as soon as possible.

Thank you for your understanding

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