I travelled 4 months ago and my NOS sim card is not working i want to reactivate it but i cant, i tried to Top up but it gives me an error saying that i could not do it.
Respondido
My Nos sim card in not working
Melhor resposta por Rafaela F.
Hello
We appreciate your message and we are here to help.
From what we understand, the plan associated with your mobile number is a prepaid plan, which requires top-ups.
Therefore, it is necessary to ensure the monthly amount is topped up every month in order to continue using the service.
Please, tell us the date of your last top-up and the method you are using to try to top up.
Thank you
+1- Gestor da comunidade
- Resposta
Hello
We appreciate your message and we are here to help.
From what we understand, the plan associated with your mobile number is a prepaid plan, which requires top-ups.
Therefore, it is necessary to ensure the monthly amount is topped up every month in order to continue using the service.
Please, tell us the date of your last top-up and the method you are using to try to top up.
Thank you
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