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Megabyte
September 8, 2026
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invoi

  • September 8, 2026
  • 5 comentários
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Hello My Number Is 93……….24 i have 5 euro Plan but I received 81 euro Invoice Why i not use any internet in India but they charge 66 euro for 1.8mb and i not use this so please correct  my invoice i am your custmore from 2020 if you charge like this then i go with another service provider because this is wrong to charge like this

Melhor resposta por Jorge C

Hello ​@Om Parkash Sharma

If you went to India and had mobile data connected maybe you got charged for the service.

Thank you.

 

5 Comentários

Jorge C
Super User
Jorge CSuper UserResposta
Super User
September 8, 2026

Hello ​@Om Parkash Sharma

If you went to India and had mobile data connected maybe you got charged for the service.

Thank you.

 

João H.
Gestor da comunidade
September 8, 2026

Hello ​@Om Parkash Sharma,

Thank you for reaching out to us. 

@Jorge C shared a good help regarding this matter. You can check the roaming prices for different destinations, at any time, in the NOS Website.

Thank you 

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
Megabyte
September 8, 2026

But i dont use internet in india even my Roming Internet is off how its be charged, i want refund this charges 

João H.
Gestor da comunidade
September 9, 2026

Hello ​@Om Parkash Sharma,

Thank you for your message. ​@Jorge C gave a good help clarifying this matter.

 

All communications made while roaming are the responsibility of the international operators, and NOS is subject to the information provided by those operators to which the equipment is connected.

Even without accessing the internet while in roaming, the terminal device can still make use of mobile data for background systems, like location services and updates to the OS and apps. To avoid this, you can block all roaming in the device settings or ask for those to be suspended before leaving the country.

Thank you

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.