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charge to keep sim active

  • April 3, 2025
  • 1 comentário
  • 18 visualizações

Hi, I’ve received this message from NOS and I don’t understand why they’d charge me to simply keep my phone number active when it was their specific advertising that I didn’t need to when I bought it only ~1 month ago. What can I do to not be charged but still keep my number?

“No dia 05/04 vamos retirar do seu saldo 2.00 euros para que o seu numero continue ativo. Esta cobranca vai ser feita de 2 em 2 meses.”

 

Melhor resposta por João H.

Hello ​@Alessandro Nitti,

Thank you for reaching out to us.

For maintenance of the number €2 area charged every two months. You can check this information in the NOS Website.

Let us know if you have any other questions.

Thank you

 

1 Comentário

João H.
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  • Gestor da comunidade
  • Resposta
  • April 3, 2025

Hello ​@Alessandro Nitti,

Thank you for reaching out to us.

For maintenance of the number €2 area charged every two months. You can check this information in the NOS Website.

Let us know if you have any other questions.

Thank you