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I am disgusted by how difficult it is to cancel my phone contract 

3 Comentários

Rafaela F.
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  • Gestor da comunidade
  • July 1, 2026

Hello ​@Philip Bailey, welcome to the NOS Forum.

We appreciate your message and are here to help you.
However, in order to do so, please give us with more details about what you are experiencing.

Thank you


I tried to cancel my contact over the phone. I was sent to 3 different operators. The third tried for 10 minutes to persuade me to change my contract rather than cancel it. I said no. She said eventually she would send me a form to fill in. I cannot access the form since I no longer have my nos simcard 


João H.
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  • Gestor da comunidade
  • July 1, 2026

Hello ​@Philip Bailey,

Thank you for your feedback. We’ll assist you.

Please send us a private message to the ​@Fórum profile with your NIF.

Thank you