Hello. I have two accounts with NOS. One of them is for internet only. The other is for a full package of internet, TV and mobile phone. I can only see the internet only account when I log in to the app or the website. I would like to manage both accounts online though. Can this be set up?
Also, I can not figure out a way to see my plan. I want to know how much mobile data I have, but there doesn’t seem to be a link for that. Can someone help?
Respondido
Can't see both accounts
Melhor resposta por João H.
Hello
Thank you for reaching out to us.
Have you registered both accounts in your NOS Costumer Area in my.nos.pt?
We’ve made several topics showing how to register different services in my NOS:
If you have both your accounts registered, you can switch between both in the left menu bar in my.nos.pt.
Please share your feedback with us.
Thank you
+6- Gestor da comunidade
- Resposta
Hello
Thank you for reaching out to us.
Have you registered both accounts in your NOS Costumer Area in my.nos.pt?
We’ve made several topics showing how to register different services in my NOS:
If you have both your accounts registered, you can switch between both in the left menu bar in my.nos.pt.
Please share your feedback with us.
Thank you
I have tried to add the account using my NIF and my customer number and the system tells me “We found no services associated with your data.” I am using the “add package with television” option, becuase that is what I have.
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