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Can't see both accounts


Hello. I have two accounts with NOS. One of them is for internet only. The other is for a full package of internet, TV and mobile phone. I can only see the internet only account when I log in to the app or the website. I would like to manage both accounts online though. Can this be set up? 

Also, I can not figure out a way to see my plan. I want to know how much mobile data I have, but there doesn’t seem to be a link for that. Can someone help?

Melhor resposta por João H.

Hello ​@Michael Franco,

Thank you for reaching out to us. 

Have you registered both accounts in your NOS Costumer Area in my.nos.pt?

We’ve made several topics showing how to register different services in my NOS:

If you have both your accounts registered, you can switch between both in the left menu bar in my.nos.pt.

Please share your feedback with us.

Thank  you 

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João H.
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  • 14 de maio de 2025

Hello ​@Michael Franco,

Thank you for reaching out to us. 

Have you registered both accounts in your NOS Costumer Area in my.nos.pt?

We’ve made several topics showing how to register different services in my NOS:

If you have both your accounts registered, you can switch between both in the left menu bar in my.nos.pt.

Please share your feedback with us.

Thank  you 


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