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4G problem

  • February 6, 2026
  • 2 comentários
  • 10 visualizações

I can't choose 4G network. Only 2G is connected. Please help me. Thank

2 Comentários

Guimas
Super User
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  • Super User
  • February 7, 2026

Restart your device and/or make a “ reset network settings “


Rafaela F.
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  • Gestor da comunidade
  • February 8, 2026

Hello, ​@EDUARD Bela 

Thank you for your message. 

@Guimas provided great help. Please confirm whether the situation has been resolved.

If the problem persists, you can also try:

  • Removing and reinserting the SIM card;
  • Testing the SIM card in another phone (if possible);
  • Trying the connection in a different area, if you can.

We look forward to your feedback.

Thank you.