Hi,
I have an installation booked on the 24th but have not confirmed process via email. I have responded to this email saying that I no longer want/need the service or contract and to confirm cancellation.
I have tried calling but was on hold for too long. Can someone please confirm the installation has been cancelled.
Thanks
+1Hello
We appreciate your message and we’re here to help.
In order for us to do so, please send us a private message through the
Thank you
+1We have received your private message and will reply as soon as possible,
Thank you
Installation still hasn't been cancelled, I have tried phoning again and get told I will be called back. I received another text today about my installation so I have pushed it back again as it doesn't let me cancel. Please please please cancel
+1Hello
We're sorry about this situation. We’re already handling this via private message and will reply as soon as possible.
Thank you for your understanding
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