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I need to cancel an installation

  • February 22, 2026
  • 4 comentários
  • 31 visualizações

Hi, 

I have an installation booked on the 24th but have not confirmed process via email. I have responded to this email saying that I no longer want/need the service or contract and to confirm cancellation. 

I have tried calling but was on hold for too long. Can someone please confirm the installation has been cancelled. 

 

Thanks

4 Comentários

Rafaela F.
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  • Gestor da comunidade
  • February 23, 2026

Hello ​@Victoria Ward, welcome to the NOS Forum. 😊

We appreciate your message and we’re here to help.

In order for us to do so, please send us a private message through the ​@Fórum profile with your NIF so we can check.

Thank you


  • Autor
  • Kilobyte
  • February 23, 2026

I have responded directly with my nif to the ​@Fórum link as advised. 


Rafaela F.
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  • Gestor da comunidade
  • February 23, 2026

We have received your private message and will reply as soon as possible, ​@Victoria Ward.

Thank you


  • Autor
  • Kilobyte
  • February 23, 2026

Obrigada ​@Rafaela F. 🙏