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Kilobyte
June 26, 2024
Respondido

Add documents

I have talked to NOS international support.

They want me to upload a document online.

I have logged in but there is no function to add documents. 

How do I do that? They don´t do email.

 

Regards, obrigada

//Anna 

    Melhor resposta por Jorge C

    @ANNA BRITA OLSSON you can try sending here trough the community managers or using the following form here.

    Thank you.

    9 Comentários

    Jorge C
    Super User
    Super User
    June 26, 2024

    Hello @ANNA BRITA OLSSON,

    If you contacted customer support, let us know what type of document you want to share.

    Thank you.

    Kilobyte
    June 26, 2024

    Hi Jorge, thanks for asking.

    It´s a proff of address from tax authorities in PDF format.

    Obrigada

    Kilobyte
    June 26, 2024

    Proof of adress = prova de endereço

    Jorge C
    Super User
    Jorge CSuper UserResposta
    Super User
    June 26, 2024

    @ANNA BRITA OLSSON you can try sending here trough the community managers or using the following form here.

    Thank you.

    Kilobyte
    June 26, 2024

    Thank you Jorge, I just sent the document in the form.

    Have a nice evening.

    Jorge C
    Super User
    Super User
    June 26, 2024

    You're welcome, @ANNA BRITA OLSSON 😊

    I'm glad I could help. If you have any more questions, the community is here for you.

    Have a nice evening.

    João H.
    Gestor da comunidade
    June 28, 2024

    Hello,

    Thank you for reaching out to us @ANNA BRITA OLSSON, and @Jorge C for assisting in this matter.

    Please share with us any other questions you might have. We’re always available to help here. 🙂

    Thank you

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
    Kilobyte
    June 28, 2024

    Muito obrigada, I have one question. I got a text message that I have to pay a bill, and that NOS would send me a bill even though I have been doing automatic bank payments for 2 years, with no bill except digital online ones. I have moved out of the apartment, and live in Sweden now. How do I get access of the bill?

    João H.
    Gestor da comunidade
    June 28, 2024

    Hello @ANNA BRITA OLSSON,

    Thank you for your message.

    The bill is usually sent to your e-mail address. You can also check all the invoices in you costumer area in my.nos.pt.

    Let us know if you received it via e-mail or if you find it in my NOS.

    Thank you 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.