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Kilobyte
September 11, 2018

worst internet provider

  • September 11, 2018
  • 14 comentários
  • 407 visualizações
Why you collect data?? This is illegal!! Stop it!!
I can not use that websites who have google recaptcha because you collect datas from the customers and therefore google blocked all connection.

    14 Comentários

    Gigabyte
    September 11, 2018
    Have you tried it without the VPN you are using?

    I have no problems in Captchas in NOS, and never seen problems reported by NOS users.
    JasnaAutor
    Kilobyte
    September 11, 2018
    I do not use VPN. VPN is turned off. I tried with VPN but was the same problem.
    I tried use firefox,chrome but was the same problem. I cleared browser history,cookies,etc..
    I got allways this message. ISP provider collect data therefore google captcha block access.

    Gigabyte
    September 11, 2018
    Do you have a Chrome Extension to automatically accept captchas?
    https://www.webnots.com/fix-im-not-a-robot-captcha-issue-in-google-search/

    I can tell you for sure, its not a ISP problem.
    JasnaAutor
    Kilobyte
    September 11, 2018
    I know, this is ISP problem. I tried my friend internet connection and all was fine.(vodafone)
    Gigabyte
    September 12, 2018
    Like I said, I find it hard to believe that you're the only one with that issue.
    Dont take me the wrong way, I'm not defending NOS, but it's a issue that if it was ISP sided it would be more widespred.

    Lets try to take this in other manners:
    What type of Internet do you use? Mobile Internet?
    Is the vodafone network with a Mobile PEN?
    JasnaAutor
    Kilobyte
    September 12, 2018
    I use this internet:
    http://www.nos.pt/particulares/pacotes/todos-os-pacotes/Paginas/pacotes.aspx#tab4

    And my friend internet is vodafone 400/100 Mbps.
    Zettabyte
    September 12, 2018
    Are you tried with the same pc?
    JasnaAutor
    Kilobyte
    September 13, 2018
    Of course
    Carolina V.
    Moderador
    September 13, 2018
    Welcome, @Jasna.

    We want to help you but, since it's a technical question regarding your service, we suggest that you call us. Check the available support lines here.
    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    JasnaAutor
    Kilobyte
    September 13, 2018
    Welcome to Fórum NOS, @Jasna.

    We want to help you but, since it's a technical question regarding your service, we suggest that you call us. Check the available support lines here.


    Yes, I called the support earlier but you did not solve this issue. The problem is that you collect data from the customers. But this is illegal. Google detect this suspicious activity therefore I can not use that website where the customers must use google recaptcha.
    It is very easy. When I use another internet conection with the same laptop then it working well. But when I use my internet conection (NOS) then I can not login or register because google block the access.
    I do not want call you again because you promissed that you will solve this issue but so far nothing happend.
    And I know you do not want solve this big problem.
    If you really want solve this issue then I will give you my Customer ID and you can change the modem or you can whitelist my IP address or you can stop collecting data from the customers. I do not know exactly what you will do it.

    I think you will never answer as you will never solve this big problem.