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Hi there.

First of all, sorry, I don’t know portuguese, only speak Spanish or English

We are new NOS customers, with a cable internet connection. Router HITRON

 

We want this router for comunications, we need to open a VPN to another fixed ip, but it’s not working fine, my technic told me to speak with you, apprently is everything ok in aminhanet.nos.pt , only changed with activate DMZ and different ip , something usual por internet connections between companies.

 

I need help, some technic can call me , and check it, my user is carlos@xxxxxxxx.com 

thanks, phone +34-56x-xx-xx-27

Hello @CarlosRosendo
We apologize for the delay in our response. We edited your comment because it contains your personal data, we ask that you do not share it publicly to protect it.
Please tell us which router you have installed. If it's easier, please show us with a picture.
Lets help.

Best Regards


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