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September 29, 2024

To cancel the service .

  • September 29, 2024
  • 2 comentários
  • 43 visualizações

Hello, my name is Prem Chhantyal .This message is about service cancellation. The reason to cancel the service is because i have moved to another place so i don't need it. I have been to Torres Vedra Nos stores many times to cancel my service. However, they asked me to call the call center. I tried to contact the call center many times, but I could not reach. Since July I am not using WiFi but i am still getting bills form N.O.S. What should i do. Please help me to fix these issues, I just want to cancel the service. Looking forward to hearing back from you.

 

Thank you,

Regards,

Prem 

2 Comentários

Jorge C
Super User
Super User
September 29, 2024

Hello @Prem Chhantyal,

I would advise you to read the following site here and suggest that you edit your post to remove private information. Also, remember that you have a 280.37€ fine, and you can always move the service to the new address for free because the contract is older than six months.

Thank you.

João H.
Gestor da comunidade
September 30, 2024

Hello @Prem Chhantyal,

Thank you for reaching out to us. We’ll assist on forwarding your request. 

Please send us a private message to the @Fórum profile with your NOS Costumer Number and NIF.

Thank you 

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