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I have the giga router wifi6. The red „PON“ light started to blink red this morning and WiFi stopped working. Also I don’t know who to contact. I tried all the steps online however, nothing worked. I tried switching the router off and on, resetting it etc. 

please help.

Hello @ADRIAN S,

Thank you for reaching out to us.

Please check if all the cables are properly connected in the back of the router and do a factory reset to this device.

If the situation persists please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you


I did however, nobody reaches back …. Would be great to have internet back soon!


Hello @ADRIAN S,

Thank you for your feedback.

We’ve received your private message and will reply to it as soon as possible.

Thank you 


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