I’ve been using NOS since i came to Portugal. Now im traveling around Europe and my roaming is not working. I tried everything
Respondido
Roaming in UE
Melhor resposta por João H.
Please restart your phone for about 30 seconds and let us know if the issue persists.
Alternatively, we suggest resetting the network settings on your device.
Thank you
+6- Gestor da comunidade
Hello
We appreciate your message. We are here to help.
Please let us know if you have the Mobile Data Roaming option enabled.
Also, confirm which country you are in while using the service.
Thank you
i am now in Germany but i will go to Netherlands and Belgium after here. In my phone settings i have the roaming option enabled. I tried everything and in the NOS app it shows that i have 15GB internet for roaming but its not working
+6- Gestor da comunidade
Please try connecting manually to one of these networks and let us know if you’re able to access the service afterwards.
Thank you
+6- Gestor da comunidade
- Resposta
Please restart your phone for about 30 seconds and let us know if the issue persists.
Alternatively, we suggest resetting the network settings on your device.
Thank you
+6- Gestor da comunidade
We’re happy to know we could help,
If you have any more questions, let us know. We’re always here to help.
Thank you
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