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Kilobyte
April 13, 2018
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Question: is the public wifi (NOS_WIFI_Fon) free for NOS subscribers?

  • April 13, 2018
  • 4 comentários
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Hello,

I would like to use the public Wi-Fi from NOS, (NOS_WIFI_Fon), but I was wondering if it was free or if there additional charges on my monthly subscription?

The reason I ask is because when I connected to the hotspot, the logon page was presented but there were many types of prices mentioned; monthly, hourly, and by minute, I believe. So, I logged on using my client information and was able to browse.

But is it free?

Many thanks.

Mark-Allen
==
    Melhor resposta por Jorge.Alves
    It depends on the package you have subscribed.

    For instance, on the NOS website, you can see some products with "NOS Wi-Fi" included, followed by a number that refers to a note.

    On that note, it reads:
    "Oferta no valor de €12,50/mês sujeito a política de utilização responsável de 15GB/mês aplicável a novos clientes a partir de 08/06/2016."

    Meaning:
    "Offer with a value of €12,50/month subject to a responsible utilization policy of 15GB/month applicable to new customers since 08/06/2016"

    So, if your subscription has "NOS Wi-Fi" included, you can browse for free until you reach 15GB each month.

    4 Comentários

    Jorge.Alves
    Jorge.AlvesResposta
    April 13, 2018
    It depends on the package you have subscribed.

    For instance, on the NOS website, you can see some products with "NOS Wi-Fi" included, followed by a number that refers to a note.

    On that note, it reads:
    "Oferta no valor de €12,50/mês sujeito a política de utilização responsável de 15GB/mês aplicável a novos clientes a partir de 08/06/2016."

    Meaning:
    "Offer with a value of €12,50/month subject to a responsible utilization policy of 15GB/month applicable to new customers since 08/06/2016"

    So, if your subscription has "NOS Wi-Fi" included, you can browse for free until you reach 15GB each month.
    Carolina V.
    Moderador
    April 13, 2018
    Hello, @Mark-Allen Perry, welcome to the community. :)

    The service is available to clients with internet and television services. If that's the case, than yes, you can use the public NOS Wi-Fi for free, as long as you log in with the same credentials of your client area. 🙂
    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    Kilobyte
    April 14, 2018
    Jorge and Carolina,

    Many thanks for your quick response. Ok, I have internet and TV at home from NOS, so I suppose I will get this for free.

    But just to be sure, Jorge, on my home page for Area de Cliente, do you know which selection I will find this information? There are so many items on the left side, I am not sure which one will have the correct information.

    Many thanks again.

    Mark-Allen
    ==
    p.s. I think I clicked on the wrong thing which turns off notifications, so I will check back regularly. Thanks.
    April 14, 2018
    Hello Mark,
    Would you check in Area de Cliente any reference about permission to use NOS Wi-Fi?

    Try this:
    Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > App NOS Wi-Fi

    or

    Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > Gerir utilizadores > Segurança > App NOS Wi-Fi > Visitar página
    Ser cliente NOS pode não ser fácil, mas a cada obstáculo superado ganha-se força para seguir em frente. Respeito por quem se propõem ajudar sem nada em troca... nem mesmo um obrigado;)