Hello,
I would like to use the public Wi-Fi from NOS, (NOS_WIFI_Fon), but I was wondering if it was free or if there additional charges on my monthly subscription?
The reason I ask is because when I connected to the hotspot, the logon page was presented but there were many types of prices mentioned; monthly, hourly, and by minute, I believe. So, I logged on using my client information and was able to browse.
But is it free?
Many thanks.
Mark-Allen
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It depends on the package you have subscribed.
For instance, on the NOS website, you can see some products with "NOS Wi-Fi" included, followed by a number that refers to a note.
On that note, it reads:
"Oferta no valor de €12,50/mês sujeito a política de utilização responsável de 15GB/mês aplicável a novos clientes a partir de 08/06/2016."
Meaning:
"Offer with a value of €12,50/month subject to a responsible utilization policy of 15GB/month applicable to new customers since 08/06/2016"
So, if your subscription has "NOS Wi-Fi" included, you can browse for free until you reach 15GB each month.
For instance, on the NOS website, you can see some products with "NOS Wi-Fi" included, followed by a number that refers to a note.
On that note, it reads:
"Oferta no valor de €12,50/mês sujeito a política de utilização responsável de 15GB/mês aplicável a novos clientes a partir de 08/06/2016."
Meaning:
"Offer with a value of €12,50/month subject to a responsible utilization policy of 15GB/month applicable to new customers since 08/06/2016"
So, if your subscription has "NOS Wi-Fi" included, you can browse for free until you reach 15GB each month.
Hello, @Mark-Allen Perry , welcome to the community. :)
The service is available to clients with internet and television services. If that's the case, than yes, you can use the public NOS Wi-Fi for free, as long as you log in with the same credentials of your client area. 🙂
The service is available to clients with internet and television services. If that's the case, than yes, you can use the public NOS Wi-Fi for free, as long as you log in with the same credentials of your client area. 🙂
Jorge and Carolina,
Many thanks for your quick response. Ok, I have internet and TV at home from NOS, so I suppose I will get this for free.
But just to be sure, Jorge, on my home page for Area de Cliente, do you know which selection I will find this information? There are so many items on the left side, I am not sure which one will have the correct information.
Many thanks again.
Mark-Allen
==
p.s. I think I clicked on the wrong thing which turns off notifications, so I will check back regularly. Thanks.
Many thanks for your quick response. Ok, I have internet and TV at home from NOS, so I suppose I will get this for free.
But just to be sure, Jorge, on my home page for Area de Cliente, do you know which selection I will find this information? There are so many items on the left side, I am not sure which one will have the correct information.
Many thanks again.
Mark-Allen
==
p.s. I think I clicked on the wrong thing which turns off notifications, so I will check back regularly. Thanks.
Hello Mark,
Would you check in Area de Cliente any reference about permission to use NOS Wi-Fi?
Try this:
Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > App NOS Wi-Fi
or
Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > Gerir utilizadores > Segurança > App NOS Wi-Fi > Visitar página
Would you check in Area de Cliente any reference about permission to use NOS Wi-Fi?
Try this:
Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > App NOS Wi-Fi
or
Area de Cliente > Os meus serviços > Gerir Serviço (Pacote TV) > Gerir apps NOS > Gerir utilizadores > Segurança > App NOS Wi-Fi > Visitar página
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