I have an account at NOS, I pay for internet only for my home, but when i connect in my account, there is no information about my contract.
That’s all there is
I receive messages and SMS about special offers from NOS, but nothing is accessible in my account.
For example when I want to activate the COMBINA, I have this message
Could you check what is the issue ?
Melhor resposta por João H.
Hello
Thank you for reaching out to us.
To access your service information in my NOS, first you have do register your service in your my NOS account. Please refer to our article for more information on how to do it:
Let us know if you have any further questions.
Thank you
+6Hello
Thank you for reaching out to us.
To access your service information in my NOS, first you have do register your service in your my NOS account. Please refer to our article for more information on how to do it:
Let us know if you have any further questions.
Thank you
Dear Joao,
I already tried that, but it doesn’t seem to work, I always end up with the same message
I’m not Portuguese, I tried with passport or titulo de residencia (for my ID card), it doesn’t work
To be honest, it’s quite strange that I should declare to NOS my own contract with NOS….
Shouldn’t you know about it ?
My customer number is N.º cliente ***********
Can someone in customer service take care about this ?
Regards
+6Hello
Thank you for your feedback. We’ll assist you with this process.
Please send us a private message to the
Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
