We have just installed our internet less than a week ago. Suddenly during the day the wifi stops working and the PON light on the router is blinking. Any help will be appreciated
PON light blinking
+6- Gestor da comunidade
Hello
Thank you for reaching out to us.
We recommend you do a diagnostic in the my NOS app. This will help identify issues and schedule a technical maintenance if necessary:
Thank you
We already did everything above and a technician has not come out for two days now. Its getting ridicilous as we are new customers
+2- Super User
We already did everything above and a technician has not come out for two days now. Its getting ridicilous as we are new customers
Not come? But have you schedule it or not?
+6- Gestor da comunidade
Hello
Thank you for your feedback. We’re sorry to hear about this situation.
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