PON light blinking

Call hotline, to schedule an intervention

Hello ​@Sjanna Janse van Rensburg,

Thank you for reaching out to us.

We recommend you do a diagnostic in the my NOS app. This will help identify issues and schedule a technical maintenance if necessary:

Thank you

We need the PLOAM password

Follow the comments above

We already did everything above and a technician has not come out for two days now. Its getting ridicilous as we are new customers

Not come? But have you schedule it or not?

Yes we did and twice they said they cannot make it we have to reschedule

Hello ​@Sjanna Janse van Rensburg,

Thank you for your feedback. We’re sorry to hear about this situation.

Please send us a message to the ​@Fórum profile with your NOS Costumer Number, so we can follow up on this issue.

Thank you