ping is unstable

Hello @Grief,

Thank you for your feedback.

You cannot attach any type of file to the message.

Please just send your Costumer Number through the private message. 🙂

Thank you 

I had that problem last year already: 

Now it happens to me again:

It happens for a few weeks already, sometimes a bit better, sometimes a bit worse, but I cannot play real-time online games at all — they are stuttering and lagging beyound being playable.

It’s happening both on wifi and when connected using ethernet cable

I tried reboot, powering router off for some time — nothing helps

Hello ​@Grief,

Thank you for reaching out to us. We’ve moved your recent comment to this topic that you previously created.

Please do an internet diagnostic in my NOS:

Thank you

👍👍👍

It doesn’t work in the app either

Thank you for your message. 

Please send us a private message to the ​@Fórum profile with your NIF.

Thank you