https://www.nos.pt/particulares/pacotes/paginas/mudanca-de-casa.aspx check this page for information. Translating it might be better for you. There’s a space where you can put your phone number and they call you to arrange it

Hello @Om Parkash Sharma. Thank you for your message.

@Guimas gave a good help regarding this matter.

If you need any additional help, please send us a private message to the @Fórum profile with your NOS costumer number.

Thank you

I Can not speeak Portuguese , Oll Custmore Card Line Speeak In Portuguese , Please Do Some Need and Helpfully Thanks

Hello @Om Parkash Sharma,

We’re sorry to hear you’re having troubles. We’re glad to assist you.

Please send us a private message with your NOS costumer number please, to the @Fórum profile. 

Thank you

i alredy send private msg nobody respon

Thank you, @Om Parkash Sharma.
We will respond to your message as soon as possible.