Your Lisbon office sold me a few upgrades on account. Most have been changed according to my customer portal. However, the portal still shows the old fixed internet speed of 200, while the new update was to increase to 1GB. I don't want to confirm the contract before the internet speed is changed. Please help. Your Lisbon also told me the changes would only increase the cost by approximatelt 60cents. Your new contract shows a 7.5 euro increase please explain.
Reputação 7
+5
- Super User
- 21229 comentários
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29 January 2024
Your Lisbon office sold me a few upgrades on account. Most have been changed according to my customer portal. However, the portal still shows the old fixed internet speed of 200, while the new update was to increase to 1GB. I don't want to confirm the contract before the internet speed is changed. Please help. Your Lisbon also told me the changes would only increase the cost by approximatelt 60cents. Your new contract shows a 7.5 euro increase please explain.
Good afternoon, so that Forum moderation can respond to your requests for explanation, you must send your customer number via private message to the@Fórum profile and wait for a response.
Reputação 7
+5
- Gestor da comunidade
- 22345 comentários
-
29 January 2024
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