Hello. I recently added NOS service to my business. The person who sold me the package via WhatsApp said she would also help me with two other issues:
I have two accounts with you. One is for internet only. One is for internet plus two mobile phones.
The representative said she would give me a 50% discount on the internet/phone package for six months and then a lower fee after that.
She also said she would help me change the owner of the internet-only account.
She did none of this. The minute the business package was sold, she disappeared and will not answer any of my questions. It’s very frustrating.
Also, when I log into my account, I can only see the internet-only account. I can no longer see the account with the mobile phones.
So, it is a mess!
