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Byte
December 10, 2019
Pergunta

internet speed

  • December 10, 2019
  • 4 comentários
  • 67 visualizações

Hi, I have 120 Mbps optic fibre internet in Catelo do Neiva. But the speed at the moment is practically 0. Is there a service disruption?

    4 Comentários

    Megabyte
    December 10, 2019

    Yes, there’s a permanent service disruption. With this company you cannot exepect better. I should have 200 Mbps, by cable does not reach 100 and with wifi hardly moves.

    And I am complcining about it for long time but they don’t seem to care. Actually, if you complain they will probably promisse you they will upgrade your service, for a few euros more, with more 24 months of fidelization… don’t buy it. Service is the same.

    Tiago C.
    Moderador
    December 10, 2019

    Welcome to Fórum NOS, @PETERVA.

    Please send us a private message with your customer number. 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    PETERVAAutor
    Byte
    December 10, 2019

    ok

    Jose Rodrigues
    Super User
    Super User
    December 10, 2019

    ok

    Upon request, you must send your NOS customer number by private message to moderator @Tiago C.(just click on the moderator photo and the page that allows you to send the private message will open) and wait to be contacted.