The red pon light is flashing,
I have turned on and off
I have checked all connections
I have reset it
How do I get the Internet working again
Respondido
Internet notworking
Melhor resposta por João H.
Hello
Thank you for reaching out to us.
It could be that an external fault is causing this. Please do the online diagnostic in the my NOS APP.
This will help identify the cause of the issue, share estimation for the downtime and external maintenance, or help you schedule a maintenance.
Let us know if you have any questions.
Thank you
+6- Gestor da comunidade
- Resposta
Hello
Thank you for reaching out to us.
It could be that an external fault is causing this. Please do the online diagnostic in the my NOS APP.
This will help identify the cause of the issue, share estimation for the downtime and external maintenance, or help you schedule a maintenance.
Let us know if you have any questions.
Thank you
I have tried the online diagnostic but I do not receive a code to get get through to it.
So I am unable to access
I have tried the online diagnostic but I do not receive a code to get get through to it.
So I am unable to access
have you tried entering the token code incorrectly 3 times in a row so that the code gets sent to your email?
+6- Gestor da comunidade
Hello
Thank you for your feedback.
As suggested by
Let us know if that worked.
Thank you
No it does not work, after entering 3 times incorrectly, it says try later.
Is there any way to get an engineer to sort the Internet out quickly, I cannot work fully and I am loosing a lot of money, will I be compensated for this loss
+6- Gestor da comunidade
Hello
Thank you for your feedback.
Please send us a private message to the
Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
