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How to buy public IP?


Hello,

 

I’d like to purchase a public IP for my fixed internet. How do I do this with NOS? In a loja they were confused and were even unaware if NOS sells public IPs.

Melhor resposta por João H.

Hello ​@Yuri G,

Thank you for reaching out to us.

A public IP is not something we “sell” directly like a product.

As a service provider, we provide internet connectivity and the public IP is assigned by the internet operator/network provider as part of the service.

Please let us know if you have any questions.

Thank you

12 Comentários

João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • Resposta
  • May 19, 2026

Hello ​@Yuri G,

Thank you for reaching out to us.

A public IP is not something we “sell” directly like a product.

As a service provider, we provide internet connectivity and the public IP is assigned by the internet operator/network provider as part of the service.

Please let us know if you have any questions.

Thank you


  • Autor
  • Kilobyte
  • May 19, 2026

Hi Joao,

To be honest, your answer confused me a lot. I bought internet service from you and see no other company in the agreement, that is responsible for the internet. Wherever I lived, it was always under control of a network provider to issue a public IP. Moreover, from your answer I can’t understand what I can do further to get a fixed IP. This forum mentions that it is possible to buy, but no advice on “how to”. 


João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • May 19, 2026

Hello ​@Yuri G,

Thank you for your feedback.

From your clarification, we understand you want a fixed public IP. We do provide a fixed public ip for NOS Empresas services. You can check more information regarding this here.

This service as a cost o €20/month and its only available for companies.

Please let us know if you have any questions.

Thank you


  • Autor
  • Kilobyte
  • May 19, 2026

Thanks Joao,

The restriction is a bit arbitrary. Physical persons also need a fixed IP for example to reach their smart house devices outside when in a travel. Please reconsider.


Guimas
Super User
Forum|alt.badge.img+2
  • Super User
  • May 19, 2026

Its company policy, no can do


  • Autor
  • Kilobyte
  • May 19, 2026

Its company policy, no can do

policies change if there is a reason. As a physical person, I had public IPs in other countries. There is nothing logically that restricts people from buying such a service. Maybe I have to change the provider.


Rafaela F.
Forum|alt.badge.img+3
  • Gestor da comunidade
  • May 20, 2026

Hello ​@Yuri G,

We appreciate your message and ​@Guimas’s contribution on this matter.

Your question has already been clarified in the response provided above by the moderator ​@João H. 

If you have any more questions, please let us know. We are always here to help.

Thank you


Bruno Aleixo
Super User
Forum|alt.badge.img+1

Its company policy, no can do

policies change if there is a reason. As a physical person, I had public IPs in other countries. There is nothing logically that restricts people from buying such a service. Maybe I have to change the provider.

Even if you change, have a public fixed ip is a company service, u dont need one to do what you intend to.

Even in other providers in portugal its a company exclusive service, for exemple:

https://www.meo.pt/ajuda-e-suporte/exclusivos-empresarial/net/ip-fixo

If they sold that service to every individual, soon there would be no ip’s left. Cus idk if you understand how this work but every company buys specific ranges of ips to use, and they’re limited…. so every provider uses CGNAT em dynamic public ip’s.

um bem haja 


  • Autor
  • Kilobyte
  • May 20, 2026

Its company policy, no can do

policies change if there is a reason. As a physical person, I had public IPs in other countries. There is nothing logically that restricts people from buying such a service. Maybe I have to change the provider.

Even if you change, have a public fixed ip is a company service, u dont need one to do what you intend to.

Even in other providers in portugal its a company exclusive service, for exemple:

https://www.meo.pt/ajuda-e-suporte/exclusivos-empresarial/net/ip-fixo

If they sold that service to every individual, soon there would be no ip’s left. Cus idk if you understand how this work but every company buys specific ranges of ips to use, and they’re limited…. so every provider uses CGNAT em dynamic public ip’s.

um bem haja 

Thanks for your reply but the link you gave says the opposite. MEO says private persons can buy (Como posso aderir ao IP Fixo? - A subscrição do IP Fixo pode ser realizada de várias formas: Área de cliente my MEO (Clientes Particulares)).

 

As for no IPs left I believe you should familiarize yourself with what IP6 is. But even for IP4, it isn’t a big deal because 99.9% of private customers don’t need it. 


Bruno Aleixo
Super User
Forum|alt.badge.img+1

Its company policy, no can do

policies change if there is a reason. As a physical person, I had public IPs in other countries. There is nothing logically that restricts people from buying such a service. Maybe I have to change the provider.

Even if you change, have a public fixed ip is a company service, u dont need one to do what you intend to.

Even in other providers in portugal its a company exclusive service, for exemple:

https://www.meo.pt/ajuda-e-suporte/exclusivos-empresarial/net/ip-fixo

If they sold that service to every individual, soon there would be no ip’s left. Cus idk if you understand how this work but every company buys specific ranges of ips to use, and they’re limited…. so every provider uses CGNAT em dynamic public ip’s.

um bem haja 

Thanks for your reply but the link you gave says the opposite. MEO says private persons can buy (Como posso aderir ao IP Fixo? - A subscrição do IP Fixo pode ser realizada de várias formas: Área de cliente my MEO (Clientes Particulares)).

 

As for no IPs left I believe you should familiarize yourself with what IP6 is. But even for IP4, it isn’t a big deal because 99.9% of private customers don’t need it. 

I dont know where u saw that, but the link i sent you is specific for companies only (Empresas), even the link says “empresarial” which is “for companies”. Its not a service i see nowadays being provided for sigular individuals, 

I dont know if you’ll be able to find that in portugal, if you dont have a company NIF, i was searching in vodafone but wasnt able to find a concrete answer, so maybe that’s ut best chance since they’re multinational. 

Although for accessing your own network from outside i wouldn't worry with that. Even though you have a dynamic IP, most of the time it does not change, most of the people have the same public ip for more than 2 years and gotta force a change by reseting the router and other workarrounds. 

um bem haja 


  • Autor
  • Kilobyte
  • May 20, 2026

It indeed highlights the “empresas” but in the “Como posso aderir ao IP Fixo?” they mention “clientes particulares”. As for the IP change, unfortunately I can see my NOS IP changing frequently - looks like with every router reboot.


Bruno Aleixo
Super User
Forum|alt.badge.img+1

It indeed highlights the “empresas” but in the “Como posso aderir ao IP Fixo?” they mention “clientes particulares”. As for the IP change, unfortunately I can see my NOS IP changing frequently - looks like with every router reboot.

Usually if you leave it turned off for some time, it gets a new ip. shouldnt happen if its a quick reboot tho. 

Although u can still do it bypassing the ips by using a vpn i guess. Good Luck! 

Um bem haja