Nos is doing fruad with me

When I visited in office of nos i ask for to her port lycamobile to nos and make monthy internet plan and she said to your lycamobile number will port in month, but don’t happen anything i wait one month after they told to me isn’t going change to your number to our company i ask to cancel my sim card And monthy internet plan but staff told to me you call 16100 this number i talk there she told you can cancel you sim card because it’s 24 month contract 

Before 2 month ago their staff members does not  tell anything about of law contract like that 

If have to cancel sim card i have to pay 24 month 

They are doing very wrong with me. 

It’s like fruad company