Hello
My fibre connection has been suffering from 20-50% packet loss for the last few days, before that the link has been rock solid for 12 months. The internet is almost unusable.
I have tried all the usual stuff (reboots, disconnecting all lan appliances etc) without success, so I think the problem is either with the router or the NOS network.
Does anybody have any suggestions ?
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Is the service installed FTTH or Satellite? Please tell us which model of router do you have installed.
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Hi John
It looks like someone has just done something at your end (around 14:20). Notice the packet loss stops. There are a few dropped packets since (nothing major) and a disconnect but is looking good now.
I did send a private message with my account details earlier, so maybe someone has actioned it.
Any idea what the problem was?
From what i see your optical fiber signals are perfectly fine. Might have been a general problem but i doubt. Even if you sent the message nothing was done.
A coincidence then.
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