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Byte
March 27, 2025

Fechar a linha WTF

I lost my number 929350136 and I want to close my account. How can I do it?

Perdi o meu número 929350136 e quero encerrar a minha conta. Como posso fazer isso?

8 Comentários

Jorge C
Super User
Super User
March 27, 2025

Boa noite ​@nermin

Sugiro que ligue rapidamente para as linhas de atendimento e solicite o bloqueio do número. 

Obrigado.

nerminAutor
Byte
March 27, 2025

I don't know Portuguese. Can I get support in English when I call customer service?

Jorge C
Super User
Super User
March 28, 2025

I suggest you go ahead and try. 

Thank you.

Bruno Aleixo
Super User
Super User
March 28, 2025

I don't know Portuguese. Can I get support in English when I call customer service?

16990 have english support. 

the number you had is pre-paid or contract? if its pre-paid, dont even bother, just stop paying it, and it will be canceled after 1 or 2 months. 

um bem haja 

O amigo Bruno ajuda
Megabyte
March 28, 2025

You you lost only the number you can block de number SIM Card on an every NOS store. You can find a store on internet, but usually every shopping have a store.

the employers will help you to block it and cancell it

Megabyte
March 28, 2025

I think de moderation team of forum nos will help more I can in this case that you have

Megabyte
March 28, 2025

You can translate this page to English to understand better the information 

 

Olaf
Super User
Super User
March 29, 2025

The loss of the card does not allow the cancellation of the service, but you can request a second copy of the card.