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English language support for my NOS service

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Can anyone help me identify where I can write to or call to get service for my NOS internet service in English.

I have a 5 year old router and want to upgrade my service, but can’t figure out how to do it online - I need to speak to a customer service representative.

DiogoResposta

Super User

Hi @Larry Bloch,

Send a private message to @Fórum’s profile including your client’s number. They’ll assist you promptly.

@Diogo

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Eliyahu Levi

Kilobyte

My client no. is C**********.

I want to stay only with WIFI (not TV and not local number) and to add maybe a mobile e-sim.

Can you advise me please what to do?

Right now I’m not in Portugal

Thx

Eli

João H.

Gestor da comunidade

Hello @Eliyahu Levi,

Thank you for your feedback. We’ve redacted personal information from your comment for your protection.

There are some options you may consider here. Also, take in consideration that if you have a loyalty period on your current contract, the downgrade in services may incur in penalties.

In order for us to help analise your request and provide with the best options, please send us a private message to the @Fórum profile with your NOS Costumer Number. 🙂

Thank you

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English language support for my NOS service

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