Hi. I need some help in English, my number contribute is ***********
i have internet packet sold as 200mbps. This give to access 2.4ghz and 5ghz it has Wi-Fi Router 6 which I think is meant to be 6ghz.
the range of the router seems to be 6mt at best for 5g.
My issues:
I want to create a guest network. Can not find any router instructions. I have contacted sage.
The 5ghz connection is dropping all the time so does not matter how near or far I am forced to use the 2.4ghz connection
I understood I am guaranteed minimum speed of 100mbs I am often getting 50mbps.
I thought this came with a fixed line I was supplied none.
I am trying to connect to nos with app to run test it will not create and account for me as whilst I have contribuente I do not have a Portuguese Citizen Number.
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Hello there
- The guaranteed internet speed is over ethernet cable.
- You have the land line active in the router.
- The installation of the App NOS requires id card a taxpayer identification *
- If you need assistance on this matter please send a private message with your customer number clicking here so the moderation can help.
Meanwhile I would advice you to read about your amazing router (choose the one you have).
Thank you
I am losing wifi all the time. The router is I guess faulty
I am losing wifi all the time. The router is I guess faulty
Hello again
- If you need assistance on this matter please send a private message with your customer number clicking here so the moderation can help.
Thank you
Hello
Thank you for reaching out to us.
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We recommend that you use our virtual assistant in order to do a system check up. See how to do it through our article:
Can you access the routur’s configuration page through nosnet.pt?
Thank you
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