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Kilobyte
November 29, 2024

Contract termination.

  • November 29, 2024
  • 1 comentário
  • 23 visualizações

I would like to terminate my contract. Whenever I try to call your company to do this, I keep getting responses like, "Please wait, we will connect you to the correct department." After waiting for about five minutes, the call gets dropped. It seems like no one is willing to assist with closing my contract.

This is absolutely ridiculous and unprofessional. Your customer support keeps transferring me from one person to another without resolving anything. It's frustrating and unnecessary bureaucracy for a simple request. This experience is another reason why I no longer want to have any association with your company.

Can you please terminate my contract immediately? Thank you.

 

    1 Comentário

    João H.
    Gestor da comunidade
    November 29, 2024

    Hello ​@Artur Miasnikov,

    Thank you for reaching out to us. We’ll assist with your request.

    Please send us a private message to the ​@Fórum profile with your NIF.

    Thank you

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