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Megabyte
April 19, 2024
Respondido

Cannot connect some website via Wifi

My wifi at home is 99% normal operation. It has stable network speed , stable working status. Why is 99% ?    The 1% problem is that from last week , I cannot visit some Chinese website (not all , but part of Chinese website) via my Wifi .  But , I can visit these Chinese website via my 4G/5G cellular data.  The Ping result shows dns works correctly , but the destination ip address doesn't give any response.

Part of these websites are listed below:

1 smzdm.com  (106.75.126.245)

2 dgtle.com (134.175.159.35)

3 icloud server based at China   :    icloud.com.cn (103.115.248.1)

………..

 

Please help me.Thanks!

Melhor resposta por Jorge C

This problem happens just via my home wifi . 

I can visit these websites via my mobile data.

 

This morning , I went to NOS loja , I can also visit these websites via FreeWifi provided by NOS loja. 😂

 


My only advice is that you leave your home router turned off overnight so that you can hopefully get another IP with a better reputation.

Thank you

18 Comentários

Jorge C
Super User
Super User
April 19, 2024

Boa tarde @JIAWEI HU,

Acabei de testar e tenho aos 3 site que refere.

Por favor informe qual é o nome do seu serviço de internet fixo.

Uma possibilidade é o IP address que obteve estar blacklisted, por vários motivos, sendo o mais provável pela prática de CGNAT pela NOS.

Obrigado

Megabyte
April 19, 2024

Thank you for your quick response.

 @Jorge C 

 

I can not understand “nome do seu serviço de internet fixo” .  My public ip address?

 

 

 

Jorge C
Super User
Super User
April 19, 2024

Thank you for your quick response.

 @Jorge C 

 

I can not understand “nome do seu serviço de internet fixo” .  My public ip address?

 

 

I mean the name of your service.

Translate documents & websites | Google

Thank you

Megabyte
April 19, 2024

@Jorge C 

I don’t provide any service . I just visit website Youtube\google\twitter… via Wifi.

Jorge C
Super User
Super User
April 19, 2024

@Jorge C

I don’t provide any service . I just visit website Youtube\google\twitter… via Wifi.

 

I mean the internet service name you are paying to the ISP NOS.

Thank you

Megabyte
April 19, 2024

Sorry, this question really stumps me. Can you give me an example of “Internet service name”? Or where can I find my Internet Service Name?

 

Muito obrigado!

Jorge C
Super User
Super User
April 19, 2024

Sorry, this question really stumps me. Can you give me an example of “Internet service name”? Or where can I find my Internet Service Name?

 

Muito obrigado!


Please check the internet service you are paying following this steps.

Thank you

Megabyte
April 19, 2024

The NOS app and the website are both changed , only show the mobile phone information:

 

from my bill last month, it shows:

I have tried my best to show all the information , sorry.

Jorge C
Super User
Super User
April 19, 2024

My wifi at home is 99% normal operation. It has stable network speed , stable working status. Why is 99% ?    The 1% problem is that from last week , I cannot visit some Chinese website (not all , but part of Chinese website) via my Wifi .  But , I can visit these Chinese website via my 4G/5G cellular data.  The Ping result shows dns works correctly , but the destination ip address doesn't give any response.

Part of these websites are listed below:

1 smzdm.com  (106.75.126.245)

2 dgtle.com (134.175.159.35)

3 icloud server based at China   :    icloud.com.cn (103.115.248.1)

………..

 

Please help me.Thanks!

 

The problem happens when accessing via mobile data or the residential service?

Thank you

Megabyte
April 19, 2024

This problem happens just via my home wifi . 

I can visit these websites via my mobile data.

 

This morning , I went to NOS loja , I can also visit these websites via FreeWifi provided by NOS loja. 😂