I am currently abroad and requesting the cancellation of an unauthorized €69 roaming charge. I used a secondary eSIM for data while NOS roaming was disabled, and I received no notification or expenditure warning SMS from NOS.
Account details:
Account Holder's Name: Mahajbeen Fatima
NOS Mobile Number: *********
I await your assistance in resolving this situation. Thank you.
Melhor resposta por Rafaela F.
Hello
We have hidden the personal information included in your comment. We recommend that you avoid sharing personal information publicly in order to protect your privacy.
All communications and usage made while roaming are the responsibility of the international operators to which your device connected, with NOS being dependent on the information provided by those operators.
We recommend that you check your communications details through my NOS. Find out how here:
If you have more questions, let us know. We are always here to help.
Thank you
+4Hello
We have hidden the personal information included in your comment. We recommend that you avoid sharing personal information publicly in order to protect your privacy.
All communications and usage made while roaming are the responsibility of the international operators to which your device connected, with NOS being dependent on the information provided by those operators.
We recommend that you check your communications details through my NOS. Find out how here:
If you have more questions, let us know. We are always here to help.
Thank you
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