Skip to main content
Header

BUG REPORT: Severe Memory Leak on Giga Router 6.0 FTTH (Sagemcom F@st 5670)

  • August 12, 2026
  • 1 comentário
  • 24 visualizações

Hello everyone,

I am posting this to highlight a critical stability issue I've identified with the Giga Router 6.0 FTTH (Sagemcom F@st 5670), and to request an escalation to the NOS Engineering team.

After setting up network monitoring to diagnose recurring dropouts on my line, I found a highly reproducible memory leak in the current firmware version SGFc12000059. This leak causes the internal DHCP server and routing logic (Layer 3) to crash completely after a few hours of uptime.

The exact symptoms:

  • Memory Leak: RAM usage steadily climbs from ~70% to >90% within just a few hours
  • CPU Runaway: Once RAM hits the critical 90%+ mark, CPU spikes, and the routing stack hangs. Layer 1 (Physical LAN ports) remains UP at 1 Gbps, which masks the logical failure
  • Sagemcom CSIRT Feedback: I have already reported these exact metrics to Sagemcom’s CSIRT (Security & Engineering). They acknowledged the bug and forwarded it to their development team, but instructed me that NOS, as the ISP, must handle the direct support and firmware deployment

To the NOS Staff / Moderators: Since this bug heavily affects service stability, could you please escalate this ticket to your Level 3 Network Engineering team?

Furthermore, in accordance with the GPLv2/v3 licensing obligations for the embedded components on this router (Linux Kernel, BusyBox, etc.), how can I formally request access to the GPL source code associated with this specific firmware build, or get access to a patched binary image to verify the fix?

I have attached the router's memory metrics and my terminal logs demonstrating the crash.

 

Thanks in advance for your help.

 

 

1 Comentário

João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • August 13, 2026

Hello ​@Antonindst,

Thank you for reaching out to us. We’ll help on this matter.

Please send us a private message to the ​@Fórum profile with your NOS Costumer Number.

Thank you