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Wrongful Billing

  • March 11, 2023
  • 1 comentário
  • 15 visualizações

For the past two months I have been billed for roaming charges when, amazingly, the SIM cards are not even in my phone. On leaving Portugal I removed all the cards when in the plane itself. Tried calling but everything is in Portuguese so don't have a clue how to resolve. I'm being ripped off and can't do anything about it. 😡

1 Comentário

Mário P.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • March 12, 2023

Hi @DERRICK ROACH,

Thank you for reaching out to us. We’re always available to help here at Fórum NOS.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Best Regards,