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May 17, 2025

Unable to cancel my account

  • May 17, 2025
  • 1 comentário
  • 13 visualizações

I moved out of Portugal last July and called NOS to cancel my acvount. They confirmed the cancellation. I continued to receive invoices. I called again to cancel and was told it was cancelled. I continue to receive invoices. NOS finally terminated my contract and is now threatening litigation for unpaid invoices. It is quite frustrating.

 

    1 Comentário

    João H.
    Gestor da comunidade
    May 19, 2025

    Hello ​@Jon Adler,

    We’re sorry to ear about this situation.

    Please send us a private message to the ​@Fórum profile with your nos costumer number or NIF.

    Thank you

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