When I purchased TV through your site I indicated a wrong delivery address. Therefore CTT couldn’t deliver it. At first I called at NOS support line (27.04) and asked to change the address in my delivery. They changed it and said that I can get my TV approximately on Tuesday (03.05). Yesterday (04.05) I still hadn’t my TV, so I called again to BOS support line. Support said : “you should wait a little bit, we don’t know exact day, when you can get the TV. So now I am waiting almost a week, and still have nothing. Could I know please, when I can get a TV ? What is the problem to give me information about it?
Reputação 7
+5
- Gestor da comunidade
- 22445 comentários
-
5 May 2022
Hello
Thank you for reaching out to us. We apologize for the situation you describe.
Please allow us to help. Send us a private message to the
Thank you
I send it to
Reputação 7
+5
- Gestor da comunidade
- 22445 comentários
-
5 May 2022
Thank you
We’ve received your private message and will reply to it as soon as possible.
We appreciate your understanding
It’s not “as soon, as possible”. Now I am waiting for 1 week
It’s just ridiculous. You keep ignoring me. And only I hear is : “you need to wait”. I am out of waiting. Why do I need to wait for the TV such a long time, if I already paid for this TV 3 weeks ago?
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