When I purchased TV through your site I indicated a wrong delivery address. Therefore CTT couldn’t deliver it. At first I called at NOS support line (27.04) and asked to change the address in my delivery. They changed it and said that I can get my TV approximately on Tuesday (03.05). Yesterday (04.05) I still hadn’t my TV, so I called again to BOS support line. Support said : “you should wait a little bit, we don’t know exact day, when you can get the TV. So now I am waiting almost a week, and still have nothing. Could I know please, when I can get a TV ? What is the problem to give me information about it?
Pergunta
TV Delivery
+6- Gestor da comunidade
Hello
Thank you for reaching out to us. We apologize for the situation you describe.
Please allow us to help. Send us a private message to the
Thank you
+6- Gestor da comunidade
Thank you
We’ve received your private message and will reply to it as soon as possible.
We appreciate your understanding
It’s just ridiculous. You keep ignoring me. And only I hear is : “you need to wait”. I am out of waiting. Why do I need to wait for the TV such a long time, if I already paid for this TV 3 weeks ago?
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