Welcome to Fórum NOS @M.R.Ballier, 

We ask that you send us a message with the customer number associated with the purchase to the @Fórum, please. We will check your situation.

Thank you

Hello,

I only received this number:O código da encomenda é o D0IGRL70LW.

Thanks M.Ballier

I only received this number:O código da encomenda é o D0IGRL70LW.

Thanks M.Ballier

Boa tarde, a sua encomenda pode ser seguida através do site: https://www.nos.pt/particulares/loja/Pages/pesquisa-encomendas.aspx/

Neste momento o estado é este:

Boa tarde @M.R.Ballier,

O @Jose Rodrigues deu uma boa ajuda. 

Se precisar de alguma informação adicional, contacte-nos, estamos sempre disponíveis para ajudar.

Obrigado

I only received this number:O código da encomenda é o D0IGRL70LW.

Thanks M.Ballier

Hello @M.R.Ballier, 

We appreciate your feedback.
We ask that you send us the private taxpayer number associated with the order in question, please.

Obrigada 

Hello,

I've been waiting again for 2 weeks.I paid 15 € but got NOTHING for it.That is very bad service.

Regards
M.Ballier

I've been waiting again for 2 weeks.I paid 15 € but got NOTHING for it.That is very bad service.

Boa tarde, 

a survey sends for contact with the company, as the forum modifier @Ana P.  suggested has your number associated with the order already been sent to the @Fórum ?