NOS assistance needed

 I find it really odd that one has to join a NOS forum in order to complain in writing, as opposed to telephonically, about a NOS problem.

In brief, on May 15 I cancelled my NOS contract (C********), in person at their offices in Albufeira. Despite a written confirmation of the cancellation, NOS is still cashing the debit order. 

I would obviously like this to stop immediately and my account to be refunded

1 Comentário

Reputação 7
Crachá +5

Hello @W Saunderson-Meyer,

Thank you for reaching out.

We apologize for the situation you describe. We’ll assist you on this matter.

Please send us a private message with your NOS costumer number to the @Fórum profile.

Thank you