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Pergunta

Like 1GB 500min/sms Not activated

Good day

I have the Like 1GB 500min package with the social bundle added. I loaded 18 euros on the 30th of October. It did not load 1GB onto my account.

Please assist as it is the 3rd of November and I dont have internet.

Reputação 7

Hello @Savannah Rose,

Thank you for reaching out to us. We’ll help you on this matter.

Please send us a private message to the @Fórum profile with your phone number.

Thank you

I’ve sent a private message. Awaiting a response

Thanks

Reputação 7

Hello,

Thank you for your feedback @Savannah Rose.

We’ve received your private message and will reply as soon as possible.

Thank you

Hi, I am still awaiting assistance. I sent a message 4 days ago

Reputação 7

Hello @Savannah Rose,

We apologize for the late response on our part.

Unfortunately due to the high volume of work we weren't able to reply to you message as soon as we wished.

We’ve seen that the issue you reported as been solved.

Please let us know if there is any other question that we can help with.

Thank you

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