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March 30, 2022
Pergunta

lies

  • March 30, 2022
  • 1 comentário
  • 19 visualizações

So,

They added a new option without my concern and then they cancled it but then an agent said that she will do me an upgrade and that I will have 2GB more…..Till now it’s correct.

I said all right since I do believe that they won’t be lying to us and making fun of us but NO!

 

She JUST didn’t TELL ME that I will have a 24MONTHS CONTRACT ON TOP.

 

Innacceptable, this can go far since the agents are not even taking care of my case, to whom I can complain for something that I didn’t ask???????
 

    1 Comentário

    João H.
    Gestor da comunidade
    March 30, 2022

    Hello @Nazim Lachachi,

    We apologize for the situation. Please allow us to help.

    Send us a private message to the @Fórum profile with your NOS costumer number, please.

    Thank you

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