Kilobyte

Respondido

How can I opt out from NOS sales calls?

Forum|Forum|3 years ago
July 17, 2023
5 comentários
66 visualizações

I had multiple calls from the NOS trying to sell me alarm system. Usually I dont have problem with it but in this case:

- I informed NOS employee that I already had the conversation

- she nevertheless insisted to continue the discussion

- I tried to explain that I dont want to talk but it didnt work

I dropped the call but I am afraid I will be getting more calls. Please help me to opt out from the database. May I prefer to GDPR or something?

Melhor resposta por Jorge C

Good suggestions @Guimas , I tried to do it in app privacy settings but most of privacy options gone after I terminate co tract with NOS :(

Good night @IVAN PADABED,

If you don’t have a contract you can’t restrict the contacts from marketing.

Please double check if you can find this options.

Thank you

Guimas

Super User

In your customer area there is some otpions you can tick off to receive certain calls.

I

IVAN PADABEDAutor

Kilobyte

Good suggestions @Guimas , I tried to do it in app privacy settings but most of privacy options gone after I terminate co tract with NOS :(

Jorge C

Resposta

Super User

Good suggestions @Guimas , I tried to do it in app privacy settings but most of privacy options gone after I terminate co tract with NOS :(

Good night @IVAN PADABED,

If you don’t have a contract you can’t restrict the contacts from marketing.

Please double check if you can find this options.

Thank you

I

IVAN PADABEDAutor

Kilobyte

Thanks @Jorge CC, the article you shared was useful, but unfortunately it confirmed that I cannot opt-out from marketing calls from the App. :(

My work around so far is adding NOS number to the phone Black list, so far so good :)

João H.

Gestor da comunidade

Hello @IVAN PADABED,

Thank you for reaching out to us. The community shared a good help regarding this matter.

Please let us know if you keep getting any more unwanted calls so se can take further actions.

Thank you

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How can I opt out from NOS sales calls?

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