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June 9, 2025

Duplicate Post-Paid Order – Request to Cancel

I accidentally submitted two post-paid mobile internet orders.

I would like to cancel one of them to avoid duplicate charges.

but Hotline from Azores doesn't speak English and shop are to far from where I stay and I don't if I will receive 2 or only 1 order how can I fix my problem 

2 Comentários

Bruno Aleixo
Super User
Super User
June 9, 2025

yes the costumer support speaks english, you just need to call an try. 

or after receiving the service, you can cancel in in my nos:

um bem haja 

O amigo Bruno ajuda
Mário P.
Gestor da comunidade
June 9, 2025

Good afternoon, ​@Pasang sherpa 
We will help you resolve the situation.
In order to be able to do so, please send us a private message to the profile ​@Fórum  with the following details:
- Taxpayer number;
- Number of the order or orders.
Thank you.

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