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July 5, 2021

complaint

Boa tarde , 

I would like to make a complaint about misinforming me via customer service, which according to the politics of the company is going to cost me one extra month to pay, what I would like to avoid. I can't find an email contact for complaints.

    32 Comentários

    Byte
    October 14, 2024

    OMG YOU PEOPLE WILL KILL ME NOW, YOU GENIUS COLLEAGUE DEACTIVATED THE SIM CARD WHICH I WAS USING SINCE 6 MONTHS AND KEPT THE ONE WHICH SHE WAS SUPPOSE TO DEACTIVATE. I DON’T UNDERSTAND HOW YOU PEOPLE ARE WORKING, I AM WITHOUT INTERNET IN MY PHONE NOT EVEN NORMAL CALL, I AM IN BELGIUM AFTER PAYING YOU I AM WITHOUT INTERNET HELOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO ANYBODY CAN FIX MY ISUUUSEEEEEEEEEEEEEEEEEEEEEEEE ??????????????????????????????????????????????????????????????????????????????????????

    João H.
    Gestor da comunidade
    October 14, 2024

    Hello @Yagnesh,

    Thank you for sharing your feedback. We’re sorry for the situation.

    We following up on this matter and have replied to your private message. 

    Thank you

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