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Kilobyte
April 7, 2021
Pergunta

communication

I have requested in person, by phone and by private message for my phone contract to be cancelled .

I am finding ti difficult to communicate with you as I am no longer in Portugal. I have put all the details in my private message area but am not getting anywhere. Can you help please

    3 Comentários

    João H.
    Gestor da comunidade
    April 7, 2021

    Hello @philm,

    we apologize for the inconvenience. 

    We received your private message, and will get back to you as soon as possible. 

    Thank you

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    philmAutor
    Kilobyte
    April 11, 2021

    day 12 of no response to cancel the contract. I cant do much more so will have to remove the sim if you dont manage my request in a professional manner!

    Fed up of trying and I will not pay for a connected service because NOS wont follow my request

    Inês B.
    Moderador
    April 12, 2021

    Hi @philm,

    We’re sorry for the delay.

    We’ll reply to your private message as soon as possible.

    Thank you

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